09-19-2024, 04:41 AM
Whenever I asked around for them before buying their product many told me that their hardware is somewhat outdated and they will not be able to help you out when sudden bursts of heavy load traffic happens. They also warned me about probable downtime. But I am using their service since 2 years now and not once I have faced anything in this field. Once a weekend during a Google Algo update our traffic literally quadrupled but nothing happened we received an email alert from them and that's it. They were able to handle all the traffic without much of any fuss.
The main thing that surprises me is that their support that they are very patient to listen and then tell about your problem. They are also very quick and to the point on any problem. And the main thing is good or bad they let you know what they are doing. If you have requested any hardware change or upgrade then they will tell you how much approximate time it will take to fix by their technicians and then they let you know when they have finished their job. All things are done with utmost precision and following well balanced procedures.
It is a 8/10 hosting for me.
The main thing that surprises me is that their support that they are very patient to listen and then tell about your problem. They are also very quick and to the point on any problem. And the main thing is good or bad they let you know what they are doing. If you have requested any hardware change or upgrade then they will tell you how much approximate time it will take to fix by their technicians and then they let you know when they have finished their job. All things are done with utmost precision and following well balanced procedures.
It is a 8/10 hosting for me.