Joined: Nov 2018
Posts: 112
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Plain HTML emails are getting received but emails with heavy templates are not being received. At first I just though that it might be due to the templates but then I checked and found nothing. Any suggestions regarding this guys??
Joined: May 2015
Posts: 684
Likes Received: 176
Which type of templates are you using?
Joined: Nov 2018
Posts: 112
Likes Received: 25
Sorry I forgot to reply here. I was using general templates provided from Getresponse
Since then I am using only plain text emails. I had contacted them but they only suggested to change the template which I did but solved nothing.
Joined: May 2015
Posts: 684
Likes Received: 176
Go through thoroughly. The problem seems like to be in any settings that you are doing while switching from HTML plain text mails to template ones. In many cases people don't have to change any settings so you will have go through all the elements which are doing while switching.
Joined: Nov 2018
Posts: 112
Likes Received: 25
Yes, it was a technical fault. GR fixed it.